Post by vvseoclaubbd360 on Oct 26, 2023 5:51:44 GMT -5
Since the COVID-19 pandemic began, business segments around the world have begun to experience a race against time: decisions to ensure the health and productivity of employees, restructuring to adapt to the new home office reality without having to stop completely, think of creative solutions so as not to lose customers and so on.
And, of course, all this whirlwind of actions necessarily involved internal communication , which in moments like this proved to be even more necessary
Now, more than a year after the beginning of isolation in Brazil, what we have is an even greater number of virtual actions, such as lives, TV programs, podcasts, actions via corporate social networks, e-mail marketing, newsletters, videos , chats -virtual chats, among others. The need to communicate and “be close” ended up leading to an overload of information that, at the end of the day, people even break out in a cold sweat when they hear the word “live”.
Many of us are tired, overwhelmed and feeling like, despite cell phone number list all the communication, we are not being heard. If you have a company you will immediately think: “Wow, what do you mean I don’t listen to my employee? Look how much we do” ? So I ask you: do you really “listen” to what he has to say? Do you really know what he's going through? Can you really see that behind that wilting, sometimes forced smile, mixed with the silence, there is a person who is not well?
And even if everything is fine, the fact is that people are in need of attention, of recognition. Now, more than never! Even with all the benefits and good practices, what the employee really wants is to be a protagonist, that is, to feel like they belong and, above all, “heard”.
More than listening, you need to have empathy and sensitivity to know what feelings are behind what is said. Ultimately, every employee needs a present, human and coherent leader.
An example can be seen in countries that had low numbers of people infected and killed by COVID-19 and that, today, are momentarily without new cases. They are leaders from these countries who, in addition to technical competence, showed seriousness, serenity, solidarity, acceptance and humanity, such as the Prime Minister of New Zealand Jacinta Ardern and the Chancellor of Germany Angela Merkel. To do this, you need to be close to the team, talk and listen.
And, of course, all this whirlwind of actions necessarily involved internal communication , which in moments like this proved to be even more necessary
Now, more than a year after the beginning of isolation in Brazil, what we have is an even greater number of virtual actions, such as lives, TV programs, podcasts, actions via corporate social networks, e-mail marketing, newsletters, videos , chats -virtual chats, among others. The need to communicate and “be close” ended up leading to an overload of information that, at the end of the day, people even break out in a cold sweat when they hear the word “live”.
Many of us are tired, overwhelmed and feeling like, despite cell phone number list all the communication, we are not being heard. If you have a company you will immediately think: “Wow, what do you mean I don’t listen to my employee? Look how much we do” ? So I ask you: do you really “listen” to what he has to say? Do you really know what he's going through? Can you really see that behind that wilting, sometimes forced smile, mixed with the silence, there is a person who is not well?
And even if everything is fine, the fact is that people are in need of attention, of recognition. Now, more than never! Even with all the benefits and good practices, what the employee really wants is to be a protagonist, that is, to feel like they belong and, above all, “heard”.
More than listening, you need to have empathy and sensitivity to know what feelings are behind what is said. Ultimately, every employee needs a present, human and coherent leader.
An example can be seen in countries that had low numbers of people infected and killed by COVID-19 and that, today, are momentarily without new cases. They are leaders from these countries who, in addition to technical competence, showed seriousness, serenity, solidarity, acceptance and humanity, such as the Prime Minister of New Zealand Jacinta Ardern and the Chancellor of Germany Angela Merkel. To do this, you need to be close to the team, talk and listen.